1. Information We Collect

We collect various types of information in order to provide you with the best experience and services: Personal Information When you engage with us or request services, we may collect personal information, including: Name, Email address, Contact number, Company name (if applicable), Billing and payment information (if applicable), Project-related details (e.g., requirements, specifications)

Technical Information:

We may collect non-personal data related to your use of our website and services, such as: IP address, Device type (mobile, desktop), Browser type and version, Operating system, Usage statistics (e.g., pages visited, time spent on the site).

Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance user experience, monitor website performance, and analyze user behavior. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To offer custom web development and software development services, including project execution, updates, and maintenance.
• Customer Communication: To communicate with you about our services, respond to inquiries, and offer customer support
• Marketing and Promotions: With your consent, to send you relevant updates, promotional content, or newsletters. You can opt-out of these communications at any time.
• Improve Our Services: To understand how our website and services are used, and to continuously improve them for a better user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Data Protection and Security

We take your privacy seriously and implement strict technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

• Secure communication protocols (SSL/TLS)
• Encryption of sensitive data
• Regular security audits

While we strive to protect your personal data, no data transmission or storage method is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We will not sell, rent, or trade your personal information to third parties. However, we may disclose your personal information in the following situations:

• Service Providers: We may share your information with trusted third-party vendors who assist us in providing our services, such as hosting providers, payment processors, and marketing platforms.
• Legal Requirements: If required by law, or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights, or investigate fraud or security incidents.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

5. Your Rights and Choices

As a user, you have several rights regarding your personal information, including:

• Access and Correction: You may request access to your personal information and request corrections if any data is inaccurate.
• Deletion: You may request the deletion of your personal information, subject to certain exceptions (e.g., legal requirements).
• Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe link in our emails or by contacting us directly.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law, whichever is longer. Once your data is no longer needed, we will securely delete it.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or for other operational reasons. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy regularly.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us at info@ixbtech.com